People always ask us, how far ahead should we book a cake?
To be quite honest, I don't know the answer to that anymore.
For summer/fall months we take very limited celebration cakes due to the number of wedding cakes that we do so I would recommend booking them at least 3 months prior to the event date. For winter spring months I would recommend booking at least one month prior.
Note that these are simply recommendations. This doesn't mean that we wont be full before that, for instance, we have one August day in 2015 that has only one space left but are not fully booked for February of this year. Go figure.
To book your cake we take a 50% non refundable deposit for all orders except weddings, for weddings we take a 20% deposit to book but should be paid up to 50% three months prior to the event. If you contact us and we do have a space for your date please note that that same day we may talk to half a dozen other people about that same day. By the next day it could be full. Inquiring about a date does not secure your spot, deposit does.
I realize that most people don't know what they are wanting for design three months prior but as long as we discuss prices and you are comfortable with them we can book with a deposit. Design can be changed up to a week prior to the event.
We have recently added a quick order form to our website which has certain designs/flavors to choose from, these cakes can be ordered within days of the event but no changes will be made to the design. These are to be paid ahead of time online with paypal and have limited flavor options.
Weekday orders (other than Friday pickup) can sometimes be done with less notice but please note that if you book a cake for Thursday pickup it will be baked on Wednesday not same day so if you are needing it for Saturday it is already baked three days ago.
To book a cake there are a few options, email is the best way to get a hold of us. We do our best to answer all emails within the same day, sometimes within an hour of sending it. Later in the week we only answer emails in the evening after business hours. To pay deposits we also offer many options, paypal, email money transfer, phone in credit card or coming into our store. Just note that on days we are closed paypal and email payments will be booked and therefore will have priority to those entered in on the next business day.
I hope this blog post answers a few questions about our company's booking process. Please contact us